Refund policy

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. DO NOT throw damaged items away! Take pictures of the damaged candle AND the shipping box to file a claim with UPS or USPS. 

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you will receive a refund on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.